About Birch & Blossom
Frequently Asked Questions
General Information
We are located at 112 E Main Street, Suite 3 in Hart, Michigan.
We proudly serve Hart, Shelby, New Era, Pentwater, Walkerville, Rothbury, Ludington, Muskegon, Whitehall, Montague, Hesperia, Mears, Silver Lake, and surrounding areas.
Yes! We have a beautiful storefront in downtown Hart where you can shop for flowers, gifts, and participate in our in-shop experiences.
Our hours are Monday through Friday: 8:30 AM - 6:00 PM & Saturday: 9:30 AM - 3:00 PM
Floral Arrangements & Custom Orders
We design flowers for all occasions, including weddings, funerals, birthdays, anniversaries, corporate events, and everyday celebrations.
Yes! We love creating one-of-a-kind floral designs tailored to your needs.
Yes! While availability depends on the season, we work with a West Michigan-based floral supplier to source the highest quality blooms.
Absolutely! We work with five local West Michigan growers when seasonal flowers are available.
Yes! We offer locally grown dried flowers and collaborate with Cash & Courtland to create framed and resin-encased preserved floral keepsakes.
Delivery & Services
Yes! We provide local delivery within 40 miles for online orders and can deliver even further for phone-in orders.
Yes! We offer same-day delivery with a cut-off time of 3 PM.
Yes! We partner with a trusted wire service network of independent florists to provide nationwide flower delivery.
Sustainability & Eco-Friendly Practices
Yes! We prioritize sustainability by recycling, limiting plastic use, reclaiming vases for customer rewards, and offering refillable products like hand soap and body wash.
In-Shoppe Experiences
We offer several hands-on creative experiences, including:
- Pour Your Own Candle Bar – Create a custom-scented candle.
- Terrarium Bar – Build your own mini plant world.
- Pot & Adopt – Choose a plant and a pot, then learn how to care for it.
- Floral Clinics – Learn floral design techniques and arrangement skills.
Walk-ins are welcome, but reservations are recommended for larger groups or special events. The Terrarium Bar, Pour Your Own Candle Bar, and Pot & Adopt are drop in for small parties.
Gift Shop & Additional Offerings
Yes! Our gift shop features products from over 30 Michigan-based makers and small businesses, including candles, soaps, ceramics, and more.
Yes! We have floral subscription services available for regular fresh flower deliveries.
Yes! We offer a variety of gifts and accessories to pair with your floral arrangements.
Events & Future Growth
Yes! We specialize in wedding arbors, event installations, and scene-based casket sprays.
Yes! In 2026, we will be opening a new venue in the historic Heggs Gallery of Fine Furniture building.
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Customer Service & Policies
Customer satisfaction is our priority! While dissatisfaction is rare, if you’re unhappy with your order, we’re happy to provide a replacement with a return.
If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused and in its original packaging. Floral Arrangements have a 24 hour notification window.
You can reach us by phone at: 231-873-8588 or by using the contact form below.